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Shipping policy

Shipping Policy

At Swastikkripa Traders Private Limited, we strive to ensure that your orders are delivered promptly and securely. Please review our shipping policy below for details on delivery times, shipping charges, and related terms.

1. Shipping Destinations

  • We currently ship across India.

  • International shipping is available on select products. Please contact us for details.

2. Shipping Timeframes

  • Orders are typically processed within [1-2] business days after payment confirmation.

  • Delivery timelines vary by location:

    • Metro Cities: 3 to 5 business days

    • Other Cities & Towns: 5 to 7 business days

    • Remote Areas: 7 to 10 business days

  • Delays may occur due to unforeseen circumstances such as weather conditions, logistical disruptions, or high order volumes.

3. Shipping Charges

  • Free shipping is available on orders above ₹999/-.

  • Orders below ₹ 999/- may incur a standard shipping fee, which will be displayed at checkout.

  • International shipping charges are calculated based on destination and package weight.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.

  • You can track your shipment using the link provided in the confirmation email.

5. Order Processing & Dispatch

  • Orders are processed and dispatched on business days (Monday–Saturday, excluding public holidays).

  • In case of unexpected delays, we will notify you via email or phone.

6. Cash on Delivery (COD)

  • COD is available for select locations and products.

  • A nominal COD handling fee may apply.

7. Lost or Damaged Shipments

  • If your package is lost or arrives damaged, please contact us within 48 hours of delivery.

  • We may require images of the damaged item and packaging for verification.

  • Replacements or refunds will be issued based on investigation results.

8. Undelivered Packages

  • If a package is returned due to an incorrect address, unavailability, or refusal of delivery, reshipping charges may apply.

  • Refunds for undelivered packages will be processed after deducting shipping costs.

9. Contact Us
For any shipping-related queries, reach out to us at:

Swastikkripa Traders Private Limited
1st Floor, Plot No 19, Sector 135, Bajidpur, Noida, Uttar Pradesh 201304
support@swastikkripa.com
+91 7807456096

 

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